Very helpful staff
Very very unhelpful 02 are the worst phone provider I have ever experienced As soon as you have a problem you get pushed from pillar to post and still cant get the issue resolved even when it's the fault of 02 do not use
The staff were super helpful and friendly (was in store 15:30-16:00 5/10/18)
fantastic service, very knowlegable and helpful friendly staff will defo be comming back.
This is something that I never do, post reviews.....so here goes ! Yesterday, 15/2/18, my wife and I visited the Worthing branch of O2 .We were greeted on arrival by an extremely friendly lady who introduced herself as Victoria and offered her assistance. We are both somewhat 'technophobic' and as such, do not usually relish the onslaught of 'Tech speak' that often awaits. Victoria took the time to walk us through the problem that we were having, explaining throughout in plain English just what it was and how it could be resolved, wow, refreshing to say the very least ! The problem was resolved in a few minutes simply by purchasing little SD card....at least I think that's what it was called ! Victoria did offer an upgrade, obviously part of her job, but did not bang on and on about it as many sales people tend to do. The outcome being, that when we are ready to upgrade, we will go to find Victoria. She is very well informed, welcoming, good humoured and most importantly...helpful without bullying !!One downside........whilst Victoria kept us entertained and resolved our issue, we outstayed our welcome and returned to our car only to find what us old 'fogies' call a parking ticket....yep a PCN....Doh !!
O2 Shop Worthing is a UK Store based in Worthing, South East England. O2 Shop Worthing is located at Unit 3, 66-72 Montague St, Worthing BN11 3HE, UK.
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