Excellent service, friendly and helpful staff.
Love this place - friendly, welcoming, and most of all, staff who care for the welfare of the fish and reptiles. I've seen enough big name pet shops where the staff are evidently not aquarists nor have adequate training to give accurate info to customers. Not so at Beyond Atlantis, totally the opposite. Good range of fish supplies, maybe a few pence pricier than chain shops bit I'd rather see smaller, more caring businesses thriving. Go at the right time and you might even get to pet a snake or beardie...
I bought an aquarium set up from this store, i cant rate the service highly enough, terry, delivered the set up, he made 2 visits to do so, a real gem of a shop, and an owner that really cares about his customers, a rarity in this day and age. Absolutely outstanding. 10/10.
This happened since the shop changed ownership and the two people I refer to below still work there!I refuse to go back to this place!My fire bellied newts started laying eggs last year and before they hatched I asked for their advice. The bald guy in there seemed genuinely interested and asked me to come in and give them updates. That was fine and I bought live water fleas from them each week until they had formed all their legs and 4/6 of them no longer had their gills around their heads. I was incredibly proud that they had managed to grow so well but I went into Beyond Atlantis one week for my usual fleas but they were out of stock. I explained to a girl there how big they were and so she recommended Brine Shrimp. She said they lived in salt water and to simply "rinse them off" and they'll be fine. The only difference was to only put in one or two in with the newts at a time as the shrimp will eventually die in the fresh water. Well I did so very stupidly because I trusted their advice. Obviously, the brine shrimp have salt in them and so my newt tadpoles died. I mentioned it very calmly next time I was in store and the staff members (including the original bald man) said nothing about it, not even an apology or a sad face. I feel a complete idiot for trusting them and now buy everything further afield.
We got our little fighter fish from here, he loves his home so far. Thank you for the advice and recommendations for tanks and things, that fish food really does last a long time, although it's pretty much all gone now. Will definitely be back, I'm thinking of getting a turtle or something. Thanks.
Beyond Atlantis Ltd is a UK Pet Store based in Worthing, South East England. Beyond Atlantis Ltd is located at Sainsburys Lyons Farm Retail Park, Worthing BN14 9LA, UK.
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